Here are some frequently asked questions that will help you make an informed decision about using our oil delivery service.
"A benefit of using a small company is that... we can cater to our customers! You will enjoy having control over your delivery process. Our delivery service is fast and flexible because you can...
Realizing that your time is valuable... we can give you an approximate time of arrival for your delivery. If you would like, you can be given a call when someone is on the way to deliver.
Since we are a COD delivery service, we do things a little differently.
You let us know which way works for you. We monitor your tank so that you
don’t have to.
"No you won’t. It’s not our practice to show up and fill your tank and then send you a bill. Again we will always call you first before we come out if you have requested it. We understand that most customers want to hold onto their money during the summer and not have to pay for an untimely fuel oil delivery."
"But here is something you should keep in mind about getting fuel oil in the summer. Usually summer fuel prices are the cheapest because they drop dramatically. That can be a good time to fill up your tank. If this sounds like something you want to do. We can put you on our “Price Watch” email list. That way you can decide when the best time would be for you to place a call to us during the summer."
"No, we don’t, let me tell you why. You are not under contract to stay with us any length of time. You can decide to stop your Automatic Fill service at any time. With other companies you are under contract to order just from them for a specific period."
"To discourage you from ordering from another company they place fees in their contracts. Plus for larger companies it costs them more money to come out and deliver less than 100 gallon orders, so they need to be compensated the for this. But we don’t charge extra fees. We routinely deliver 25, 50, or even 75 gallons to customers who prefer lower amounts.
"We believe in an honor system. We trust that you will be happy with our service and prices and won't want to order from another dealer. If for any reason you want to get off automatic fill... just tell us and we will take you off. It’s just that simple."
"No we don't have a budget plan at this time. We are about giving you the best possible price for fuel oil. There are extra costs that go along with offering budget plans that oil companies pass on to their customers. Since we don't wish to do this... we aren't offering this service at this time.
Hopefully we have answered most of your questions. If not... please feel free to call us at 757-325-2373 or submit your questions to us on our contact form.